Large enterprises continue expanding software relationships
A 112% large-customer retention rate indicates that enterprise customers are expanding existing software deployments rather than merely renewing them. That supports a broader theme of durable expansion demand for mission-critical customer and workflow platforms.
Dollar-based net retention for our large customer cohort, who spend at least $500,000 annually, continued to inflect positively, rising 100 basis points to 112% in the quarter.
Who it touches
- BRZEbullish
Large-customer net retention rose to 112%, indicating continued expansion within enterprise accounts.
- CRMbullish
The quote signals resilient enterprise software expansion budgets among large customers, relevant to scaled customer-platform vendors.
- NOWbullish
Improving large-account retention supports a constructive read-through for enterprise software vendors with expansion-led models.
About this signal
- Company
- Braze, Inc.
- Category
- demand
- Call
- Q2 FY2027